Shipping

At NCA, we strive to ensure a smooth and efficient delivery process for all our customers.

Shipping & Delivery

We deliver to businesses across Australia through our trusted freight partners.
Shipping Costs

  1. Shipping costs will be confirmed upon order placement.
    1. Shipping cost in Metro Melbourne: $15 freight charges
    2. Shipping cost in rural Victoria & Interstate: NCA team will be in touch within 24 hours to confirm freight charges. Delivery charges for interstate are calculated based on order size, weight, and delivery location.
    3. Order Processing & Dispatch: Orders placed before 2 pm will be delivered the next business day.

Pickup Policy

We offer a convenient pickup option for customers who prefer to collect their orders directly from our warehouse.

  1. Pickup Location & Hours:
    • Orders can be picked up from our warehouse during our business hours:
Monday – Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 3:30 PM 
Closed on weekends and public holidays.

  2. Pickup Guidelines
    • All customer pickups must have Minimum 1 Hour prior notice.
    • Ensure your vehicle has adequate space for transporting large or bulky items.
    • For any inquiries, please reach out to us.